Returns & Shipping
Shipping Information
- Processing Time: Orders are typically processed within 1-2 business days.
- Shipping Methods & Timeframes:
- Standard Shipping: 3-4 business days
- Expedited Shipping: 1-3 business days
Shipping Costs - Free shipping on orders over £35
- Flat-rate shipping for standard delivery: £3.99
- Expedited Shipping : £5.99
Returns & Exchanges
- Return Window: Items can be returned within 30 days of delivery.
- Items must be in original condition, unworn, and with tags attached.
Refunds
- Refunds will be issued to the original payment method within 5-10 business days after the return is received and processed.
- Shipping fees are non-refundable unless the return is due to a mistake or defective product.
- Exchanges: Exchanges are allowed within the return window for a different size or colour.
Return Shipping
- Customers may be responsible for return shipping costs unless the item is defective or incorrect.
- A prepaid return label may be provided for eligible